FMS Aviation Academy Private Limited

1. General Overview

This Shipping and Delivery Policy (“Policy”) applies to all online courses, training programs, and digital learning materials provided by FMS Aviation Academy Private Limited (“the Academy”, “we”, “our”, “us”) through our official website and online learning platforms, including portal.fmsaviationacademy.com.
By enrolling in any of our courses, you (“the student”, “you”, “your”) agree to the terms outlined below.

2. Nature of Deliverables

FMS Aviation Academy provides digital-only products and services, including:

• Online and hybrid pilot training courses

• Self-paced and live online classes

• Digital study materials and learning resources accessible via our online portal

No physical products, printed materials, or offline shipments are delivered to students unless specifically communicated otherwise.

3. Delivery of Digital Access

• Once payment is verified, course enrollment is processed manually by our administrative team.

• After successful enrollment, students receive login credentials and access instructions via the registered email address provided at the time of purchase.

• Access to the digital learning portal — portal.fmsaviationacademy.com — is typically activated within 24–48 working hours from payment confirmation.

• In case of any delay in receiving access credentials, students are advised to contact our support team promptly.

4. Free Trial Access

For eligible programs, the Academy offers a 3-day free trial period under a Fair Use Policy, allowing students to experience limited course content before full enrollment.
Once full access is granted after the trial period, the course is considered successfully delivered and non-refundable, as outlined in the Refunds and Cancellations Policy.

5. Non-Delivery or Access Issues

If you do not receive your login credentials or are unable to access your enrolled course within the stipulated time:

• Please notify us via email at info@fmsaviationacademy.com

• Include your payment reference number, registered email ID, and course name for faster resolution.

Our team will verify your enrollment and ensure access is restored at the earliest.

6. Delivery Timelines

All digital access credentials are typically shared within 24–48 working hours after successful payment confirmation.
Delays may occur due to incomplete information, technical issues, or payment gateway processing delays (Razorpay or equivalent).
The Academy will not be liable for such external or technical delays beyond its control.

7. Contact for Support

For any queries related to course access, account setup, or delivery of digital materials, please contact:

FMS Aviation Academy Private Limited
Email: info@fmsaviationacademy.com
Phone: 9694350900
Website: https://www.fmsaviationacademy.com
Address: 252, CBD Mall, 2nd Floor, SPR Road, Ahmedabad – Gujarat

8. Policy Updates

FMS Aviation Academy Private Limited reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. The latest version will always be available on our website. Continued enrollment or access after such updates constitutes acceptance of the revised terms.